We are experiencing technical issues on our e-shop. But don't worry, we are here to assist you! To place an order, please contact us at contact@ardamez.com. We apologize for the inconvenience and appreciate your patience.
We are experiencing technical issues on our e-shop. But don't worry, we are here to assist you! To place an order, please contact us at contact@ardamez.com. We apologize for the inconvenience and appreciate your patience.
Got a question? You might find your answer right below.
For any further information, please contact us !
Private customers
Our top-of-the-range bistro tables are made from quality materials: enamelled steel, marble-effect ceramic and solid oak. These materials are so popular with catering professionals because of their strength and durability.
Professionals
To carry out your projects, we choose high-quality raw materials that can withstand many successive dressings over the years. So our products are perfectly suited to your business as a restaurateur, hotelier or café/bar manager.
We have chosen to use recyclable and natural materials. Our enamel, ceramics, oak and poplar are sourced in France or, more rarely, in Europe. We also use formaldehyde-free glues and natural woodstains.
It all depends on how you intend to use your table, but here are a few guidelines:
For round formats: ø60 cm: 2 people / ø70 cm: 3 people / ø90 cm: 4 people /ø 120 cm: 6 people.
For square and rectangular formats: 60 x 60 cm: 2 people / 70 x 70 cm: 2 people / 120 x 70 cm: 4 to 6 people / 200 x 90 cm: 8 people.
If you’re in any doubt, contact us – our sales representatives will be delighted to advise you.
Maintenance instructions are included with your order, but here are a few pointers:
Enamelled steel and ceramic tops: for best results, we recommend cleaning the surface of the top with clean water or food-safe glass cleaner to avoid greasing the surface.
Oak tops: clean with a cloth soaked in water and disinfectant. Do not use a sponge on its abrasive side. Do not leave liquid standing for more than 6 hours.
Stainless steel strapping: this strapping does not require regular maintenance to keep its shine. However, it is advisable to use a stainless steel cleaner once a year to revive the silver shine.
Brass and copper strapping: this type of strapping can be left to develop a patina. It takes about 2 months for the matt patina to become even and stable. If you want to preserve the gilded appearance of brass or the bright shine of copper, as in the great Parisian establishments, we recommend using a copper and/or brass polish every fortnight. Apply the product with a non-abrasive cloth, leave to soak in for 3 minutes and then polish.
Private customers
Assembly instructions and the necessary tools are included with your order. All you have to do is follow the instructions – and I promise, it’s not that complicated!
Professionals
Instructions and tools are also included with your order. To save you time, we also offer you the option of on-site assembly and removal of the packaging.
Private customers
You’ll find a great selection of tables, specially chosen to complement your home or garden, on our e-shop.
Professionals
If you are an architect or a caterer, use our quote request form. Would you like to discuss your project personally first? Call us on 02 51 12 12 30
As well as being detailed in our online and paper catalogues, our products can be viewed in our showroom in Nort-sur-Erdre. This is open Monday to Friday from 9am to 5pm. We also take part in trade shows. To find out the dates and locations in advance, follow us on Instagram or subscribe to our newsletter.
Private customers
You will receive an automatic e-mail within an hour of placing your order, confirming that it has been taken into account. Marie, Rachel or Vincent will then keep you informed of the progress of your order (production, dispatch). Once your order has been handed over to the carrier, we will send you a tracking number.
Professionals
When you entrust us with your project, we assign a project manager to it: Marie or Vincent. This person will accompany you throughout your project and will keep you informed of its progress (start of production, finished production, dispatch). As soon as your order leaves our workshops, you will receive a tracking number through this intermediary.
Private customers
If you have not received the automatic order confirmation e-mail, send us a message via our contact form or to contact(at)ardamez.com.
Professionals
After signing your quotation, if you have not received confirmation of your order within 2 working days, please contact your account manager on 02 51 12 12 30.
We accept payment by credit card, PayPal, bank transfer and cheque for France.
Private customers
If you choose to pay for your order via Paypal, you can choose to pay in 4 installments free of charge.
Professionals
Payment in several instalments is possible under certain conditions. All you need to do is make your request to your account manager.
The invoice for each order will be sent to you automatically.
We only accept euros.
Our tables are made to order. Depending on the size of the table ordered, we estimate a lead time of between 5 and 10 weeks. On receipt of your order, you will be contacted by one of our project managers who will inform you of the lead time.
If you are a professional and your order is urgent, we can place your order, subject to our workshop schedule permitting and at an additional cost. Don’t hesitate to discuss this with your account manager or to contact us via our contact form or at contact(at)ardamez.com .
In the case of a damaged parcel, you must refuse the parcel or make reservations to the carrier.
If you wish to change your delivery address, please contact us using the contact form.
We deliver your table orders in France and abroad:
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.
Rest of the world: Algeria, Morocco, Tunisia, Antarctica, French Southern Territories, Georgia, Andorra, Belarus, Bosnia-Herzegovina, Monaco, Norway, United Kingdom, Serbia, Switzerland, Ukraine, Vatican, Wallis and Futuna.
This list is not exhaustive. If your country is not listed, please contact us via our contact form or contact@ardamez.com.
Private customers
Our top-of-the-range bistro tables are always delivered unassembled: base and top. An assembly sheet is supplied with the product.
Professionals
Your tables are delivered unassembled with assembly instructions and tools. However, to save you time, we also offer the option of on-site assembly with removal of the packaging.
Products ordered via our online shop may be retracted within 14 days. The table must be returned in its original packaging and must not have been used. The cost of returning the product is at the customer’s expense. Your order will be refunded upon receipt of the product’s return. We do not accept returns for personalised or made-to-measure products.
It is only possible to cancel if your order is not in production. Otherwise, you will be billed for any changes.
The deadline is 14 days from the date of the refund agreement.
Your invoice will be sent to you by e-mail as soon as your order is ready.
Your personal details are only used to process your order. You can consult, modify and delete them at any time by sending us a request.
Simply send us a message using the contact form.
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