General terms and conditions of sale

Art. 1: Scope

Any order implies unconditional and unreserved acceptance of the general terms and conditions of sale in force on the date of the order placed by the customer.
The present general terms and conditions of sale prevail over any other document from the customer, and in particular over any general terms and conditions of purchase, unless ardamez has expressly agreed otherwise in writing. Subject to this reservation, any contrary condition opposed by the customer will therefore be unenforceable against ardamez.


Art. 2: Subject

The present general conditions of sale aim to define the contractual relations between ardamez and the buyer and the conditions applicable to any purchase made through the www.Ardamez.Com merchant site, whether the buyer is a professional or a consumer.


Art. 3: Acceptance

The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these terms and conditions of sale. These conditions of sale will prevail over any other general or particular conditions not expressly approved by the ardamez company.


Art. 4: Modification

The ardamez company reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the buyer’s order.


Art. 5: Characteristics of the goods and services offered

The products and services offered are those listed in the catalogue published on the company’s website. These products and services are offered within the limits of available stocks. The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product offered, particularly with regard to colours.


Art. 6: Prices

The prices appearing in the catalogue are inclusive of all taxes in euros, taking into account the vat applicable on the day of the order; any change in the rate may be passed on to the price of the products or services. The ardamez company reserves the right to modify its prices at any time, it being understood that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery, provided that they take place in the geographical areas specified below.


Art. 7: Geographical area

The online sale of the products presented on the site is reserved for buyers from all over the world. Any customs duties, other local taxes, import duties, or state taxes that may be payable are not the responsibility of ardamez. It is the responsibility of the purchaser to check with local authorities the possibilities of importing or using the products or services he intends to send, and to ensure that the technical and operational specificities of the manufacturer comply with the legislation of the country concerned.

The languages offered on the site are the following: english / french.


Art. 8: Order

The buyer, who wishes to purchase a product or service must obligatorily :
Fill out the identification form on which he will indicate all the requested information or give his customer number if he has one; fill out the online order form giving all the references of the products or services chosen;
Validate your order after having checked it; make the payment in the conditions provided;
Confirm his order and payment.
Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to avail oneself of one’s own terms and conditions of purchase or other conditions. All the data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out. The seller will communicate by e-mail confirmation of the registered order.


Art. 9: Withdrawal

Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for the return costs. The product must be returned in its original packaging or in packaging suitable for its transport, in a condition that allows it to be put back on sale (it must not have been used, nor have suffered any deterioration, however slight, and be in a perfectly clean condition). The withdrawal period does not apply to any product that is customised or made to the customer’s specifications (in accordance with article l.121-20-2 of the consumer code).


Art. 10: Methods of payment

The price is payable at the time of order. Payments will be made by credit card; they will be made through the secure e-transaction system set up by sogecommerce so that the information transmitted is encrypted by software and no third party can read it during transport on the network. At the request of the buyer, an invoice will be sent to him/her. On paper showing the vat.


Art. 11: Deliveries

Deliveries are made to the address indicated in the order form, which can only be within the agreed geographical area. The risks are the responsibility of the purchaser from the moment the products have left the premises of the ardamez company. In the event of damage during transport, a reasoned protest must be made to the carrier at the time of delivery. The delivery times of the products are only given as an indication.


Art. 12: Guarantee

Products made of enamelled sheet metal are guaranteed for one year. The warranty does not cover voluntary or involuntary damage due to impact. Any claim under the warranty must be accompanied by proof of purchase showing the date of purchase and the part concerned. All products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the civil code. In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made within thirty days of delivery by email to contact@ardamez.Com or by post to the following address:
Société ardamez 19 rue françois dupas 44390 nort sur erdre


Art. 13: Responsibilities

The seller, in the process of selling online, is only bound by an obligation of means; his liability cannot be held liable for any damage resulting from the use of the internet such as data loss, intrusion, viruses, service disruption, or other unintended problems.


Art. 14: Intellectual property

All elements of the ardamez.Com website are and remain the exclusive intellectual property of the ardamez company. No one is authorised to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of the ardamez company.


Art. 15: Personal data

We invite clients to refer to the personal data protection charter accessible here.


Art. 16: Archiving – proof

The ardamez company will archive purchase orders and invoices on a reliable medium and long-lasting will constitute a faithful copy in accordance with the provisions of article 1348 of the civil code. The computerized registers of the company ardamez will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


Art. 17: Settlement of disputes

The present conditions of online sale are subject to french law. In case of dispute, jurisdiction is attributed to the competent courts of nantes, notwithstanding plurality of defendants or appeal in warranty.